Personvernerklæring

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from rom-tonik.myshopify.com (the “Site”).

 

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. When you sign up to our newsletter (as a private person, a retailer, a contract dealer or wholesaler) we collect the information provided when signing up, being your name, email 

 

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use device information for advertising and retargeting

Sharing you personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We use Hubspot to manage our customer relationships, you can read more about how Hubspot uses your personal information here: https://legal.hubspot.com/product-privacy-policy. We also use Omnisend to send out marketing e-mails to those of our customers who have chosen to receive these. You can read more about how Omnisend uses your personal information here: https://www.omnisend.com/privacy/. We share your information with Byrg Kompetanse AS so that we can fulfil your order. You can read more about their privacy practices here https://www.byrgkompetanse.no/om-oss/personvernerklaering. We also share your information with PostNord to deliver the goods to you. You can read more about their privacy practices here https://www.postnord.com/privacy-policy. 

 Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Behavioural advertising - Cookies 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Cookies are necessary to make our homepage work. When you visit the site we collect information about your activities on our website (for example by using cookies). A cookie is a small data file placed on your computer’s hard drive containing information about which parts of our website you have visited. We use cookies to personalise your online experience and to collect statistical data for the purpose of improving the buying experience on the website. Cookies are small, reliable text files and they cannot execute program code, transmit viruses or be used to collect information about what you otherwise may use your computer for. We do not use cookies to store or collect personal information.

You are free to decline the use of cookies. Most web browsers permit you to delete or block cookies and to warn you and ask for your consent before cookies are stored. You can find help in your browser on how to set your browser to handle and possibly block cookies. If you use several browsers they must be set/adjusted individually. If you do not wish to use cookies when visiting our online store this may affect your shopping experience, as we among other things use cookies to keep your shopping cart updated. The use of cookies is also necessary if you want to be able to place and process an order online

How we use cookies 

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

What are your rights?

If the General Data Protection Regulation applies to you because you are in the European Union (EU) or in the European Economic Area (EEA), you have rights under data protection laws in relation to your personal data. To get transparency about how we handle your personal information, we hereby inform you of your rights.

The right to be informed:

It’s an obligation on us to inform you how we use your personal data (if you’re reading this, that’s what we’re trying to do in this privacy policy).

Right to access:

You are at any time entitled to get access to any information we have regarding you, what our purposes with the registration is and from where we have obtained the information.

You have the right to get a copy of the personal data we have on you. If you want a copy of your personal data, you simply need to send us a written request to post@northern.no. You will then be asked to document that you are who you claim to be for data protection reasons.

Right to correction:

You have the right to get incorrect information about you corrected. If you find that Northern holds incorrect information about you, you are always welcome to write us an email so we can correct the information.

Right to deletion:

You have the right to get all or some of your personal information deleted by us, if it does not conflict with another Norwegian or EU law that requires us to store such data.

Right to restrict processing:

You have the right to ask us to limit the handling of your personal data.

Right to object:

You have the right to object to our treatment of your personal data, in regards to direct marketing and profiling.

Right to revoke: 

You have the right to revoke your consent. If you wish to revoke your consent, please contact us at team@rom-tonik.com

Right to complain:

You have the right to make a complaint to Datatilsynet, Tollbugata 3, 0152 Oslo, about how we handle your personal data. Complaints can be given by email to postkasse@datatilsynet.no or by phone +47 22 39 69 00.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at team@rom-tonik.com or by mail using the details provided below:

 

Rom & Tonik AS

Borniteigen 5, 6040 Vigra, Norway

Att: Birgitte Linde Relling